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Keeping up with the ever-changing digital space, we employ creative digital strategies and out of the box solutions to fulfill your digital needs.
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Frequently Asked Questions

Get answers to the most common questions about our services, pricing, process, and support.

What is Designstime?
Designstime is a UK-based digital agency offering web design, SEO, branding, and digital marketing services for businesses worldwide.
Where is your office located?
Our registered office is at Office 21, F 1 Brooklands Newton Street, Craven Arms, United Kingdom, SY7 9PQ.
Do you serve international clients?
Yes, we work with clients across the UK, USA, Australia, and Canada with full online project management and support.
What services do you provide?
We offer web design, SEO, branding, PPC campaigns, and full-scale digital marketing solutions for businesses of all sizes.
Do you build custom websites?
Yes. Every website we build is unique, custom-coded, mobile-friendly, and SEO-optimised for best performance.
Do you work with WordPress?
Absolutely. We’re experts in WordPress and also work with Laravel, Shopify, and custom frameworks.
Do you offer SEO packages?
Yes, we have custom SEO plans that include on-page, technical, and off-page optimisation to grow your search visibility.
Can you help with social media marketing?
Yes. We create and manage campaigns across Facebook, Instagram, LinkedIn, and Google Ads to boost engagement and reach.
Do you provide branding or logo design?
Yes, our creative team handles full brand identity design — logos, colour palettes, and brand guides for consistency.
How long does a web project take?
Typically 3–6 weeks, depending on project size and feedback timelines. We maintain regular progress updates.
Can I request changes after project completion?
Yes, we offer 30 days of complimentary support and optional maintenance plans for continuous updates.
Do you sign confidentiality agreements?
Yes, we can sign NDAs or custom agreements to ensure privacy and security of your project information.
How can I contact Designstime?
You can reach us via our Contact Page or WhatsApp at +44 7821 038305.
Do you offer consultations?
Yes, we provide free consultations to discuss your goals and suggest the best digital strategy for your business.
Are your services affordable?
We offer flexible plans suitable for startups and established companies — always transparent, no hidden costs.
Do you guarantee SEO rankings?
We guarantee quality, ethical SEO practices — but due to algorithm changes, fixed rankings can’t be promised by any agency.
What payment methods do you accept?
We accept bank transfers, PayPal, and all major cards through secure, encrypted gateways.
Do you offer instalment payments?
Yes, milestone-based payments can be arranged for larger or long-term projects.
Do you provide analytics reports?
Yes. We provide detailed monthly analytics reports with key metrics on traffic, SEO growth, and conversions.
What is your refund policy?
Please visit our Refund Policy page to learn about cancellations and refunds.
Is my information safe with you?
Yes. We use HTTPS, SSL, and GDPR-compliant storage systems to ensure your data remains 100% secure.
Do you provide content writing?
Our in-house writers craft SEO-friendly, plagiarism-free, and human-quality content for websites and blogs.
What industries do you work with?
We’ve delivered 500+ projects across industries like education, eCommerce, healthcare, and tech startups.
Can you fix or redesign existing websites?
Definitely. We can redesign or optimise your current website for better UX, SEO, and performance.
Do you provide post-launch training?
Yes, we guide clients on how to manage their website after launch — including content updates and security.
Can I white-label your services?
Yes, we collaborate with global agencies for white-label design, SEO, and development services.
Do you work on urgent projects?
We handle urgent projects with fast-track delivery options at competitive rates, depending on scope and resources.
Are your designs mobile-friendly?
Absolutely. Every site we design is responsive, optimised for all devices, and passes Google’s Core Web Vitals tests.
What are your working hours?
We’re available Monday to Saturday, 9:00 AM – 7:00 PM (UK time), with email and WhatsApp support after hours.
How do I start my project?
Simply contact us via our Contact Page or WhatsApp, and we’ll guide you step by step through the process.